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Personal Injury Lawyer in Redcliffe

What an injury claim is actually made of, step by step

The notice, the evidence, the compulsory conference, the mandatory final offers, and a court only if all of that fails: how a Queensland claim runs, from the firm's office on Redcliffe Parade, open Tuesday to Friday

People injured on the Redcliffe Peninsula usually know they can "make a claim" and almost never know what that involves. It is not a form and a cheque, and it is very rarely a courtroom. Under each of Queensland's three injury schemes a claim is a sequence: a notice to the correct respondent, an exchange of information, medical evidence and assessment, a compulsory conference where the parties must try to settle, mandatory final offers if they cannot, and only then a court proceeding. Catton Roderick Lawyers acts in motor vehicle accident, workplace and WorkCover, and public liability claims from 133 Redcliffe Parade, Redcliffe, open Tuesday to Friday, and this page walks through the sequence so that the first appointment is spent on your matter rather than on the map.

Every personal injury claim in Queensland is built from the same parts, whichever scheme it falls under. There is a respondent, established from records. There is a statutory notice that has to reach that respondent in time. There is the medical evidence, which is what the claim is actually about. There is a compulsory conference, at which both sides must attend and attempt to resolve the matter, and mandatory final offers if they cannot. And there is a court, which is the last part and the one most claims never reach.

This is the Redcliffe office page for the firm's personal injury practice. It concentrates on that sequence, because the Birtinya office page covers which scheme applies and the Caboolture office page covers the time limits. The Redcliffe office is at 133 Redcliffe Parade, and Redcliffe Hospital is on Anzac Avenue in the same suburb.

Local context

Why this matters here

The respondent. A compulsory third party claim is against the CTP insurer of the vehicle at fault. A workers' compensation matter runs through WorkCover Queensland. A public liability claim under the Personal Injuries Proceedings Act 2002 (Qld) is against the person or entity a proceeding would be brought against, which is established from the lease, the management arrangement and the insurance rather than assumed.

The notice. Each scheme starts with a prescribed notice within a statutory period, and the notice is what preserves the claim. What goes into it matters: the notice describes the injury, the circumstances and the respondent, and a notice that is wrong on any of those has to be corrected.

The evidence. A claim is decided on evidence of the injury and its effect: the treating records, independent medical assessment, and, where the scheme provides for it, an assessment of permanent impairment. In a workers' compensation matter, statutory benefits such as weekly payments and medical expenses do not require proof of fault, while a separate common law damages claim does and turns on the same body of evidence.

The conference and the offers. Before a proceeding can be started, the parties must attend a compulsory conference and attempt to resolve the claim, and if they cannot, each must make a mandatory final offer. The great majority of matters end at or around that point.

The court. Only if the offers are not accepted does a proceeding begin, generally within three years of the injury under the Limitation of Actions Act 1974 (Qld). What a claim covers, if it succeeds, is described in general terms below; no figure, range or likely outcome appears on this page, because none can be stated honestly in advance and the law does not permit a practice to advertise one.

Common local situations

What we see locally

Expecting the claim to be decided by the insurer on the notice

The notice form asks for a great deal of detail, and people assume the answer comes back as a decision.

The notice starts the claim; it does not decide it. What follows is an exchange of information, medical assessment and a compulsory conference, and the claim's value is not known until the evidence is in.

We explain the sequence at the case assessment so the notice is understood as the first step, and we prepare it so that nothing in it has to be corrected later.

Not knowing what a claim actually covers

People think of compensation as a single sum for "the injury".

In general terms, and depending on the scheme and the evidence, a claim may address the cost of treatment and care, the effect of the injury on the capacity to work, and the injury itself. Which of those applies, and to what extent, turns on the medical evidence and on how the injury has affected the particular person. No amount can be predicted, and none is stated here.

We identify which components the evidence supports in your matter and gather the records that establish them, without predicting an outcome.

Being asked to attend a conference and not knowing what it is

The compulsory conference is unfamiliar to most people and sounds like a hearing.

It is a mandatory attempt to settle before any proceeding can be started, attended by both parties and their representatives, and it is where most claims resolve. If it fails, each side must make a mandatory final offer, and the offers have consequences later.

We prepare the claim so that the conference is approached with the evidence complete, and we advise on the offers so that the decision to accept or refuse is an informed one.

The WorkCover benefits are being paid and the worker assumes that is the end of it

Weekly payments and medical expenses arrive without proof of fault, so the matter feels resolved.

Statutory benefits and a common law damages claim are two different things under the Workers' Compensation and Rehabilitation Act 2003 (Qld). Whether the second is open depends on how the injury happened and on the assessment of the injury, and it has its own steps and time limits.

We explain both tracks and advise on whether the common law route is open on the facts, then run it where it is.

Worrying that the legal costs will consume whatever is recovered

The injured person is off work, and the conditions on which a firm acts are not always clearly explained.

Under the Legal Profession Act 2007 (Qld), claim-related legal costs in a speculative personal injury matter are capped at fifty per cent of what remains after statutory refunds and disbursements. That cap is a statutory maximum that applies to every Queensland practice, not a fee this firm sets. The firm states that it can act on a no-win, no-fee basis for eligible personal injury matters; that is a condition on which it acts and is described as such.

The conditions on which the firm will act, including costs, are set out in writing before you commit, and any question about them is answered at the case assessment.

Assuming the claim will end in court

Injury claims are imagined as trials.

A proceeding can only be started after the notice, the exchange of information and the compulsory conference, and most claims resolve before one is issued. The three-year limitation period is the backstop for a court action, not the shape of the claim.

We run the claim through the sequence with the aim of resolving it at the conference, and we advise on a proceeding only where the offers leave no alternative, with no prediction of what a court would do.

Personal injury services

How we can help

Motor vehicle accident claims

Compulsory third party (CTP) claims for people injured in motor vehicle accidents in Queensland, including drivers, passengers, motorcyclists, cyclists and pedestrians. The scheme is regulated by the Motor Accident Insurance Commission and begins with a Notice of Accident Claim Form given to the CTP insurer.

The respondent is the insurer, the notice starts the claim, and the compulsory conference is where most CTP matters end. The evidence is the treating records and independent medical assessment, gathered before the conference rather than after.

Book a case assessment

Workplace and WorkCover injury claims

Queensland workers' compensation matters can involve statutory benefits such as weekly payments, medical and rehabilitation expenses and a lump sum for assessed permanent impairment, which do not require proving fault, and a separate common law damages claim, which does. The scheme is administered through WorkCover Queensland and WorkSafe Queensland.

Two tracks, one body of evidence. Whether the common law track is open depends on how the injury happened and on the assessment of the injury, and is a separate question from the benefits already being paid.

Book a case assessment

Public liability claims

Claims for injuries in shops, car parks, footpaths, rental properties, schools and other places, run under the Personal Injuries Proceedings Act 2002 (Qld), which requires a Part 1 Notice of Claim to be given to the person or entity a proceeding would be brought against.

On the peninsula's retail strips, in its shopping centres and in its unit complexes the respondent is established from the lease, the management arrangement and the insurance. The notice, the conference and the offers then follow in the same order as every other scheme.

Book a case assessment
Where to find us

Our offices

Birtinya

Regatta 1 Business Centre, 2 Innovation Pkwy, Birtinya QLD 4575

By appointment only

1300 673 792

Caboolture

Unit 3, 9 East Street, Caboolture QLD 4510

Monday to Friday, 9:00am–5:00pm

1300 673 792

Redcliffe

Level 1, 133 Redcliffe Parade, Redcliffe QLD 4020

Tuesday to Friday, 9:00am–5:00pm

07 3284 9666

Catton Roderick Lawyers

Phone
1300 673 792
Good to know

Frequently asked questions

Where is the Redcliffe office and when is it open?

Catton Roderick Lawyers is at 133 Redcliffe Parade, Redcliffe QLD 4020, open Tuesday to Friday, 9:00am to 5:00pm, and closed Saturday, Sunday and Monday. Redcliffe Hospital is on Anzac Avenue in the same suburb. The firm also has an office at Caboolture and sees Sunshine Coast clients by appointment at Birtinya. Call 1300 673 792 or use the contact page.

What are the steps in a Queensland injury claim?

A notice to the correct respondent within the statutory period; an exchange of information; medical evidence and, where the scheme provides for it, an assessment of permanent impairment; a compulsory conference at which the parties must attempt to resolve the claim; mandatory final offers if they cannot; and only then a court proceeding. Most claims end at or around the conference.

What does an injury claim cover?

In general terms, and depending on the scheme and the evidence, a claim may address the cost of treatment and care, the effect of the injury on the capacity to work, and the injury itself. Which components apply, and to what extent, turns on the medical evidence and the particular person's circumstances. No amount, range or likely outcome can be stated in advance, and none is stated here.

What is a compulsory conference?

A mandatory attempt to settle the claim before any court proceeding can be started, attended by both parties and their representatives. If it does not resolve the matter, each side must make a mandatory final offer, and those offers have consequences later in the process. It is where most Queensland injury claims resolve.

WorkCover is already paying me. Is there anything else?

Possibly. Statutory benefits, which do not require proof of fault, and a common law damages claim, which does, are two different things under the Workers' Compensation and Rehabilitation Act 2003 (Qld). Whether the second is open depends on how the injury happened and on the assessment of the injury. It is a separate question with its own steps and time limits.

Will I have to go to court?

Most people do not. A proceeding can only be started after the notice, the exchange of information and the compulsory conference, and most claims resolve before that point. A court action, where one is needed, is generally to be started within three years of the injury under the Limitation of Actions Act 1974 (Qld).

What will it cost?

The conditions on which the firm acts, including costs, are set out in writing before you commit. Under the Legal Profession Act 2007 (Qld), claim-related legal costs in a speculative personal injury matter are capped at fifty per cent of what remains after statutory refunds and disbursements; that cap applies to every Queensland practice. The firm states that it can act on a no-win, no-fee basis for eligible personal injury matters.

Get in touch

If you have been injured on the peninsula or in the bayside suburbs, the useful first step is a case assessment at the Redcliffe Parade office, where the scheme, the respondent, the dates and the evidence are established in that order. Catton Roderick Lawyers acts in motor vehicle accident, workplace and WorkCover, and public liability claims. Phone 1300 673 792 or use the contact page. This page is general information about how Queensland's injury claims process works, not advice about your own claim, and nothing on it predicts an outcome.

For more information about our professional legal services or a free quote, call our friendly team today on 1300 673 792.

Business information

Address: Unit 3, 9 East Street, Caboolture, QLD 4510

Phone: 1300 673 792

Business Hours

Caboolture – Mon to Fri - 9am to 5pm - Closed Sat, Sun,

Redcliffe – Tues to Fri – 9am to 5pm - Closed Sat, Sun, Mon

Sunshine Coast - By Appointment Only

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